Create a 30-second to 1-minute spot focused on problem-solving for the contact center and AMC Technology. The overall theme for this contest is playful, fun, light-hearted, and given the time of year, should focus on the hustle and bustle in customer service contact centers generated by the year-end holiday season.
Open only to the legal residents of the 50 United States and the District of Columbia who are 18 years of age or older and located in the eligibility area at the time of entry.
Submission period ends 11:59:59pm ET on 12/15/09.
All videos must contain the following:
1. AMC Technology name, logo (to be provided), website address (www.amctechnology.com) and the email address info@amctechnology.com
2. Highlight concepts of improving efficiency and better quality of service and tie these to the upcoming holiday season
3. High level overview of what AMC Technology does: We provide middleware that seamlessly connects phone systems – also known as “CTI” – from companies such as Cisco, Avaya, Nortel and Aspect with CRM systems from companies such as SAP, Microsoft, Oracle and salesforce.com. As a result, contact center agents get the relevant customer information in their CRM application window automatically, as the phone is ringing with the customer on the line. Companies get a more efficient contact center and happier customers.
Submissions will be judged and selections announced on 12/21/2009.
ONE FIRST PRIZE: The First Prize Winner’s Submission will be featured on the AMC Technology website and other video venues, and the First Prize winner will receive a bonus of $2,500.
ONE SECOND PRIZE: The Second Prize winner will receive a bonus of $1,500.
ONE THIRD PRIZE: The Third Prize winner will receive a bonus of $1,000.
